The State of Accessibility Maturity An Immature Response?
Why organisations are failing to build digitally accessible products and services

Every year around December, automated accessibility testing companies publish ‘State of Accessibility’ reports, telling us how accessible or inaccessible the digital world’s websites are.

These are useful. But rarely does anyone look at the ‘Why?’ behind their results… Or look at what needs to happen to help things improve…

This Research Report does just that.

Accessibility Maturity

At Hassell Inclusion our ambition has always been to help organisations improve in digital accessibility, however early or advanced their starting point.

Our work on ISO 30071-1 provided the blueprint to “get good” – for organisations to become mature in the way they do accessibility.

And our award-winning ISO 30071-1 Digital Accessibility Scorecard is the free tool which is helping organisations globally to quickly find out where they are already good, and help plot a course to improve their strategy where they’re not.

Now, with over 300 public and private sector organisations, from sectors such as marketing, retail, government, banking, IT services and SAAS, having completed the Scorecard, we’ve anonymised and analysed the results to report on the State of Accessibility Maturity in 2022.

The insights are fascinating…

How the Research Report will help you

Our Research Report – An Immature Response? Why organisations are failing to build digitally accessible product and services – provides a detailed picture of accessibility maturity levels in nine essential areas.

The report sheds light on key barriers blocking improvement and the impact of these barriers.

We reveal that one in five (22%) of organisations are not considering accessibility when new digital products are in development. More than a third (37%) of organisations are launching digital products without conducting accessibility checks. And, even with increasing numbers of organisations publicly committing to accessibility at board level, 47% don’t have a board member responsible for delivering it.

The report provides advice on what steps to take to overcome these barriers, and many more, to achieve the benefits accessibility can bring.

We hope that in reading it you can see how accessibility can benefit your organisation if you do it well, and it gives you the inspiration to complete the Scorecard to find where you score, and consider what steps you can take to improve and embed digital accessibility throughout your organisation.