Empowering organisations globally to embed digital accessibility

At Hassell Inclusion we’re passionate about removing barriers in digital technology, making it accessible to everyone.

That’s why we work with you to activate and embed digital accessibility into both your organisation and products (such as websites and mobile apps), to help you meet your business goals.

Why Digital Inclusion?

At Hassell Inclusion we’re passionate about digital accessibility.

It’s about enabling inclusive web and app user experiences for everyone.

So why should you care about inclusion?

Take these 100 ordinary people…

  • 6 may have difficulty hearing this video
  • 11 may have difficulty reading or even seeing the words
  • 4 may have difficulty using a mouse
  • 18 are likely to be older and may be developing a mixture of all these difficulties
  • And these 5 people who are colour blind and can’t see the colours of these dots like everyone else, so may miss some of the information

Many more may not have an impairment but they will care about someone who does: children, parents, siblings, or a friend.

Or you may have a temporary impairment and use voice recognition if you’ve broken your arm, or when you’re cooking.

People, just like you and me, who can’t finish their online shop, research their family holiday, or do their banking on their phone.

At Hassell Inclusion we’re experts in digital accessibility.

We help you to not just fix a problem, but to embed solutions in your organisation.

Hassell Inclusion – access for everyone.

Coronavirus: How can we help you support your staff and customers at this time?

Covid-19 has forced many to work remotely. It’s never been more important to make sure that your digital tools and sites are accessible to all your staff and customers, including people who are older or who have disabilities.

All of our services are available remotely, from auditing  to training, to help you deliver accessibility for both clients and colleagues. There are many ways we can be there for you, so you can be there for them. Read our blog & talk with us about how we can help.

The 5 keys to the Hassell Inclusion Way: Expand Awareness, Embed Strategy, Enable Process, Measure Effects, Continually Evolve

The Hassell Inclusion Way: Our unique approach
has 5 keys which will unlock
your organisation’s accessibility potential

The Hassell Inclusion Way is a simple, proven and manageable approach for embedding accessibility into the way you work. It makes it clear where you are on your journey, and what you need to do next, to ensure that accessibility is baked into the heart of your organisation and products.

Our Most Popular Services

  • We provide two options, we can do our prioritised WCAG Compliance Audit, or our unique Live Accessibility Audit. This interactive review with your team finds accessibility issues in your key customer journeys, allows you to document them in your bug-tracking system and even be fixed in the room. It’s quicker and more empowering for your product teams. And we can also train your QA staff to do full audits themselves.

  • A set of courses to empower and equip key members of the product team - for product managers, business analysts, designers, developers, content authors, QA testers, auditors, user testers and more. Choose which are most important to you, to ensure you deliver accessibility every time.

  • Accessibility Maturity Benchmarking

    Key: Expand Awareness

    We provide two ways of benchmarking your current level of accessibility maturity: benchmarking your organisation’s accessibility processes, and benchmarking a key product to check their results

  • A short workshop to help you build the case for, and put inclusion and accessibility right into the heart of your digital products, understand what it takes to embed this across your organisation, and how to use the benefits of digital accessibility to meet your organisation’s business goals. We can deliver a bespoke workshop, or you can attend a public workshop - both can be delivered remotely.

     

  • Accessibility Strategy Review

    Key: Embed Strategy

    We offer strategic review and analysis for organisations with multiple digital products, and for those with a single product. Both include a strategic review of the product(s), accessibility policies and processes, and provide recommendations and support for implementation.

  • Accessibility Champions

    Key: Embed Strategy

    A comprehensive programme for key staff who you want to become digital accessibility advocates within your organisation. Delivers training and support for implementing your accessibility strategy across its component parts: responsibility, competence and confidence, suppliers, policies and governance.

  • Expert Accessibility Support

    Key: Enable Process

    To build on your training, and help you with applying it on your projects we provide embedded expert support, via: on-call email response over the course of a project, or scheduled remote or on-site surgeries for your team to drop in and talk through issues with our specialists.

  • Inclusive User Testing

    Key: Enable Process

    We provide two options, we can do inclusive user testing for you, or add testing with disabled people to the user testing you’re already doing. And we can also train your user testers to do this themselves.

  • Accessibility ROI Workshop

    Key: Measure Effects

    A workshop that looks at the different elements of return on investment from accessibility, and how to identify and measure which are most important for your organisation. For example: value of increasing customers, positive PR, minimising customer complaints, and the value of being able to sell services into markets where accessibility is a procurement requirement.

  • Accessibility ROI Benchmarking

    Key: Measure Effects

    A programme which builds on the Accessibility ROI Workshop, supporting you to introduce mechanisms to measure and analyse your key return on investment elements.

  • Accessibility Support Community

    Key: Continually Evolve

    Become part of our Accessibility Support Community to keep up to date with advances in accessibility standards and assistive technologies.

  • Innovation Programme

    Key: Continually Evolve

    A programme to help your digital teams think differently by engaging with disabled people's needs, inspiring them to deliver innovations in your proposals and products.

Train with us: Hassell Inclusion Academy

At Hassell Inclusion we train over 1,000 people every year, both remotely and on-site. We deliver organisational transformation by training and upskilling your teams to deliver sustainable and repeatable in-house digital accessibility competence.

We want to help you while your staff are working remotely, and may have more time for training, by offering a 25% discount on our public remote training courses until the end of July.

Accessibility Audits

At Hassell Inclusion we have delivered remote audits for years. We have 2 types: the Standard Compliance Audit and our Live Audits.

Live Audits accelerate a review of your current digital product, so you can rapidly support your widest customer base and be there for them at this challenging time. They are completely practical, pragmatic and outcome-focussed. They are not just a report on a shelf, but deliver a prioritised list of actions so you can make changes now. And they can be done remotely.

Whatever your reason for wanting an audit now, we have the right one to match your needs.

What Our Clients Say

  • Global brand: We’re always eager to learn from organisations that inspire us. So we were excited about Jonathan bringing us his experience from the BBC. The lunch & learn and workshop were extremely useful and insightful in opening our eyes to what we had to gain from accessibility. It was a great start to helping us incorporate accessibility within our ways of working.
    UX designer, Global brand
  • Payfont: We were delighted to work with the creators of BS 8878 to achieve our goal of compliance with such a crucial standard to include our missing 20% of users - in tandem this has allowed us to implement a solid foundation on which we can continue to develop our commitment to our wider and longer term accessibility and usability aims within our products. Throughout, it was a pleasure working with Jonathan and his team to achieve this.
    Sophie Lanc, Head of Creative Technologies, Payfont
  • Scope: Because of Hassell Inclusion’s comprehensive accessibility training, we now have a team who are far more confident on how to deliver accessible digital experiences. Our new in-house expertise means in future we can test the accessibility of all of Scope’s digital platforms without having to pay for outside help.
    Ceri Balston, Head of Digital, Scope
  • BBC: Jonathan was a pleasure to work with at the BBC. I enjoyed my time with him and he always delivered. Even under the enormous budgetary & experience challenges we faced together.
    Richard Titus, (Forrmer) Head of User Experience & Design, BBC
  • Reflex Arc: When we started working with Hassell Inclusion to help students with communication difficulties, I never thought it would give me experience and skills that would help me create innovative mainstream VR experiences for the likes of Reebok. This is where thinking differently has got us. It’s been quite a journey...
    Richard England, Director, Reflex Arc

Who We Have Helped

  • Scope
  • Mirum
  • New Look
  • Science Museum
  • Canon
  • Google
  • HSBC
  • BBC
  • Argos
  • Pearson
  • AnalogFolk
  • The Telegraph