Our Audits: reflecting your needs

At Hassell Inclusion we have delivered remote audits for years. Our experience has led us to develop two types of audit:

  • Live Accessibility Audit – a day spent remotely with your development team, focusing on finding accessibility issues in customer journeys or digital tools for staff. Accelerates a review of your current digital product, so you can rapidly support your widest customer base and be there for them at this challenging time. Delivers not just a report on a shelf, but a prioritised list of actions in your bug tracking system so you can make changes now.
  • Standard Accessibility Audit – a remote review of an agreed selection of pages, with a report on where they meet or miss the WCAG 2.1 or 2.0 AA guidelines. And a prioritised action plan to help fix issues and improve compliance.

Why do you want an audit?

Here are the key reasons clients come to us to talk about audits:

  • Remote working: To assess the accessibility of your digital tools for your staff working remotely.
  • Improving Customer Experience: To understand what it’s really like to use your website or mobile app. Are there any pain points for people with disabilities? Helps you improve the overall customer experience to generate revenue and drive business results.
  • Product Development: To check compliance with standards during development or launch planning. Helps you check your development is going in the right direction, and advise on accessibility quality when nearing product launch.
  • Increase Accessibility Understanding in Teams: To drive understanding and importance of accessibility to your development team.
  • Response to Legal Threat: To assess your risk from the threat of legal action, by assessing compliance with accessibility standards and guidelines.

Our audits: the detail

Standard Accessibility Audit

  • A review of an agreed selection of pages against WCAG 2.0/2.1 AA, to identify failures against the guidelines
  • A report with executive summary of key issues found
  • A detailed breakdown of all issues ranked by severity
  • A recommended action plan for prioritising fixing issues
  • A 1 hour follow-up call to discuss effective ways of implementing the findings in the report

Remote Live Accessibility Audit

  • One day with our experienced auditor remotely with your development team
  • Review of up to 3 agreed key customer or staff journeys (like purchasing, registering or signing-up online) to find accessibility issues
  • Demonstration of the typical ways disabled customers will interact with your product
  • Interactive session allows you to add prioritised accessibility issues into your own bug-tracking tools, and be involved in implementing immediate simple fixes
  • Practical and effective way to increase your team's understanding, through asking questions and advice from our accessibility expert
  • A 1 hour follow-up call

Why choose us?

  • Embedded in your process: Your audit prevented us from making mistakes early on. It put us on the right path from the very beginning
    Design Lead, Disability Charity, London
  • Insights not just compliance: Your Live Accessibility Audit showed us how people with impairments use our site, and allowed us to learn from your expert - you just cannot get this insight from a report alone
    Developer, Medical Research Charity, London
  • From good to great: Your audit expert asked questions about our accessibility that we hadn’t even thought of. We learnt so much more than we expected!
    Head of Digital, International Retailer

Our auditors: meet Yac

Yac is one of our hugely experienced accessibility auditors. He is passionate about accessibility – talking to him, his enthusiasm shows, and his knowledge is extensive.

Yacoob's latest thought leadership

Yacoob Woozeer