Our approach The Hassell Inclusion Way:
The 5 Keys

Our 5 keys unlock solutions to the critical elements of accessibility maturity:

  1. Expand Awareness
  2. Embed Strategy
  3. Enable Process
  4. Measure Effects
  5. Continually Evolve

Each key is designed to meet specific needs, depending on where you are on your accessibility journey. They can stand alone or work together to address your objectives. Together they ensure compliance with ISO 30071-1- the international accessibility standard that helps organisations embed inclusive design.

How can we help you accelerate your accessibility journey?

Our Services

  • Innovation Programme

    Key: Continually Evolve

    A programme to help your digital teams think differently by engaging with disabled people's needs, inspiring them to deliver innovations in your proposals and products.

  • Accessibility Support Community

    Key: Continually Evolve

    Become part of our Accessibility Support Community to keep up to date with advances in accessibility standards and assistive technologies.

  • Accessibility ROI Benchmarking

    Key: Measure Effects

    A programme which builds on the Accessibility ROI Workshop, supporting you to introduce mechanisms to measure and analyse your key return on investment elements.

  • Accessibility ROI Workshop

    Key: Measure Effects

    A workshop that looks at the different elements of return on investment from accessibility, and how to identify and measure which are most important for your organisation. For example: value of increasing customers, positive PR, minimising customer complaints, and the value of being able to sell services into markets where accessibility is a procurement requirement.

  • Leaders in Accessibility

    Key: Embed Strategy

    A comprehensive programme for key staff who you want to become digital accessibility advocates within your organisation. Delivers training and support for implementing your accessibility strategy across its component parts: responsibility, competence and confidence, suppliers, policies and governance.

  • Accessibility Strategy Review

    Key: Embed Strategy

    We offer strategic review and analysis for organisations with multiple digital products, and for those with a single product. Both include a strategic review of the product(s), accessibility policies and processes, and provide recommendations and support for implementation.

  • Inclusive User Testing

    Key: Enable Process

    We provide two options, we can do inclusive user testing for you, or add testing with disabled people to the user testing you’re already doing. And we can also train your user testers to do this themselves.

  • We provide two options, we can do our prioritised WCAG Compliance Audit, or our unique Live Accessibility Audit. This interactive review with your team finds accessibility issues in your key customer journeys, allows you to document them in your bug-tracking system and even be fixed in the room. It’s quicker and more empowering for your product teams. And we can also train your QA staff to do full audits themselves.

  • Expert Accessibility Support

    Key: Enable Process

    To build on your training, and help you with applying it on your projects we provide embedded expert support, via: on-call email response over the course of a project, or scheduled remote or on-site surgeries for your team to drop in and talk through issues with our specialists.

  • Accessibility Maturity Benchmarking

    Key: Expand Awareness

    We provide two ways of benchmarking your current level of accessibility maturity: benchmarking your organisation’s accessibility processes, and benchmarking a key product to check their results

  • A set of courses to empower and equip key members of the product team - for product managers, business analysts, designers, developers, content authors, QA testers, auditors, user testers and more. Choose which are most important to you, to ensure you deliver accessibility every time.

  • A short workshop to help you build the case for, and put inclusion and accessibility right into the heart of your digital products, understand what it takes to embed this across your organisation, and how to use the benefits of digital accessibility to meet your organisation’s business goals. You can attend a public workshop, or we can deliver a bespoke workshop on your premises.

     

Accessibility Audits

Delivering accessibility is about more than ticking a checklist.

Whether you are looking to improve customer journeys to drive your business objectives, to check compliance with standards in development or launch planning, or to assess risk from threat of legal action, we have the right audit to match your needs.