Our approach The Hassell Inclusion Way:
The 5 Keys

Our 5 keys unlock solutions to the critical elements of accessibility maturity:

  1. Expand Awareness
  2. Embed Strategy
  3. Enable Process
  4. Measure Effects
  5. Continually Evolve

Each key is designed to meet specific needs, depending on where you are on your accessibility journey. They can stand alone or work together to address your objectives. Together they ensure compliance with ISO 30071-1- the international accessibility standard that helps organisations embed inclusive design.

How can we help you accelerate your accessibility journey?

Our Services

  • Innovation Programme

    Key: Continually Evolve

    A programme to help your digital teams think differently by engaging with disabled people's needs, inspiring them to deliver innovations in your proposals and products.

  • Accessibility Support Community

    Key: Continually Evolve

    Become part of our Accessibility Support Community to keep up to date with advances in accessibility standards and assistive technologies.

  • Accessibility ROI Benchmarking

    Key: Measure Effects

    A programme which builds on the Accessibility ROI Workshop, supporting you to introduce mechanisms to measure and analyse your key return on investment elements.

  • Accessibility ROI Workshop

    Key: Measure Effects

    A workshop that looks at the different elements of return on investment from accessibility, and how to identify and measure which are most important for your organisation. For example: value of increasing customers, positive PR, minimising customer complaints, and the value of being able to sell services into markets where accessibility is a procurement requirement.

  • Leaders in Accessibility

    Key: Embed Strategy

    A comprehensive programme for key staff who you want to become digital accessibility advocates within your organisation. Delivers training and support for implementing your accessibility strategy across its component parts: responsibility, competence and confidence, suppliers, policies and governance.

  • Accessibility Strategy Review

    Key: Embed Strategy

    We offer strategic review and analysis for organisations with multiple digital products, and for those with a single product. Both include a strategic review of the product(s), accessibility policies and processes, and provide recommendations and support for implementation.

  • Inclusive User Testing

    Key: Enable Process

    We provide two options, we can do inclusive user testing for you, or add testing with disabled people to the user testing you’re already doing. And we can also train your user testers to do this themselves.

  • Accessibility Audits

    Key: Enable Process

    We provide two options, we can do our prioritised WCAG Compliance Audit, or our unique Live Accessibility Audit. This interactive review with your team finds accessibility issues in your key customer journeys, allows you to document them in your bug-tracking system and even be fixed in the room. It’s quicker and more empowering for your product teams. And we can also train your QA staff to do full audits themselves.

  • Technical Accessibility Support

    Key: Enable Process

    To build on your training, and help you with applying it on your projects we provide embedded technical support, via: on-call email response over the course of a project, or scheduled remote or on-site surgeries for your team to drop in and talk through issues with our specialists.

  • Accessibility Maturity Benchmarking

    Key: Expand Awareness

    We provide two ways of benchmarking your current level of accessibility maturity: benchmarking your organisation’s accessibility processes, and benchmarking a key product to check their results

  • Product Team Training

    Key: Enable Process

    A set of courses to empower and equip key members of the product team - for product managers, business analysts, designers, developers, content authors, QA testers, auditors, user testers and more. Choose which are most important to you, to ensure you deliver accessibility every time.

  • Benefits of Digital Accessibility Workshop

    Key: Expand Awareness

    A short workshop to help you build the case for, and put inclusion and accessibility right into the heart of your digital products, understand what it takes to embed this across your organisation, and how to use the benefits of digital accessibility to meet your organisation’s business goals. You can attend a public workshop, or we can deliver a bespoke workshop on your premises.

     

Train with us: Hassell Inclusion Academy

At Hassell Inclusion we trained over 1,000 people in 2018 alone.

The Hassell Inclusion Academy helps deliver organisational transformation by training and upskilling your teams to deliver sustainable and repeatable in-house digital accessibility competence.

ISO 30071-1: New International
Digital Accessibility Standard

The ISO 30071-1 Code of practice for Creating Accessible ICT products and Services is an international, process-oriented Standard enabling organisations to embed accessibility as business as usual.

The new Standard extends and supersedes its predecessor,
British Standard BS 8878.

Our CEO, Jonathan Hassell, led the creation of both ISO 30071-1 and BS 8878 as part of Hassell Inclusion’s commitment to share our years of accessibility experience with the widest audience, and to have the greatest impact on accessibility internationally.

Both books side by side.

Read Jonathan Hassell's books on ISO 30071-1: Inclusive Design for Organisations and Products – Including your missing 20% by embedding web and mobile accessibility

“For someone who wants to begin the process of implementing accessibility practice into their organisation, I see these books as essential”
Jennison Asuncion, Founder of Global Accessibility Awareness Day

The 2nd editions of our books are now available, updated for ISO 30071-1. They will take you on a journey to transform your organisation to consistently achieve the creation of websites and mobile apps that are usable for all your customers, at the most efficient cost.