Making Accessible Organisations

  • 2 x 3.5 hour sessions via Zoom
  • Laptop required
  • Bespoke price on application
  • Max. 15 students

Leads you through the elements of how to embed accessibility throughout your organisation, to ensure it’s implemented consistently well across all of your external sites and apps, and internal digital tools. Covers how to set accessibility policies, get effective training and expert support, and how to govern and measure the Return On Investment of accessibility across your digital product portfolio.

Based on Jonathan Hassell’s best-selling Inclusive Design for Organisations.

You will learn how to...

Embed accessibility across your organisation via the 5 keys of inclusive design

  • Expand Awareness - how to embed motivation for accessibility through business drivers
  • Embed Strategy - deep dive into how to embed accessibility in policies, strategies, practices and staff competencies
  • Enable Process - how to embed accessibility in your product development lifecycle process
  • Measure Effects - how to measure the impact your accessibility improvements make, to prove return on investment
  • Continually Evolve - how to ensure that your accessibility strategy flexes with changing technologies, and that you benefit from innovation that can come from accessibility thinking

Who is it for?

Suitable for anyone responsible for leading their organisation's accessibility work - for example: Heads of Accessibility, Governance and Risk, Diversity & Inclusion, Customer Experience & Design, or Standards Compliance


To you

  • You will get a roadmap for, and start to defining, your Accessibilty Action Plan to embed accessibility throughout your organisation
  • You will get to learn from people who have successfully architected accessibility strategies for large and complex organisations
  • You will get a copy of our book ‘Inclusive Design for Organisations’, based on the ISO 30071-1 standard

To your organisation

  • A clearer understanding of accessibility, and a strategy for making this your ‘business as usual’, in a planned, efficient and sustainable way
  • Ensuring that accessibility is not a ‘fad’, or one-off, but is sustainable across financial years and structural changes in your organisation
  • A key step on your journey to becoming ISO 30071-1 Ready



  • There are no prerequisites for attending this course, other than a general knowledge of your organisation's digital production policies and processes.


  • Laptop required for Zoom and so you can participate in the key training exercises

Meet one of our trainersAbout Jonathan

Jonathan is one of the world's top digital usability & accessibility thought leaders. He has over 20 years’ experience in identifying new directions and challenges in digital accessibility, finding best practice process and technology solutions, authoring international standards and presenting best practices to conference audiences across the world. He delivered the International Accessibility Standard ISO 30071-1 in 2019, which is based on the British Accessibility Standards BS 8878 that …

Find out more about Jonathan

Jonathan's latest thought leadership

Jonathan Hassell

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