Content Authors

  • 2 x 3.5 hour sessions via Zoom
  • Laptop required
  • Bespoke price on application
  • Max. 20 students

Enables content authors to understand accessibility principles, and how to author accessible text, images and media, making best use of the accessibility features available in authoring tools, such as Content Management Systems (e.g. AEM), Social Media (e.g. YouTube), and document creation systems (e.g. PDF creation)

You will learn how to...

Make your digital content accessible to as many of your users as reasonably possible

  • To better understand the needs of your disabled customers
  • To understand the accessibility features of your Content Management System, PDF and Social Media creation tools
  • To confidently ensure the content you create is accessible
  • To know the basics of how screen readers work on computers and mobile devices to check your content's accessibility

Who is it for?

Suitable for anyone who creates content for websites, mobile apps, other digital channels (like YouTube, Twitter, or LinkedIn), and as downloadable documents (like Word or PDF)


To you

  • You will better understand the need for accessibility, and improve your skills in making accessible content
  • You will better understand the accessibility features available in your Content Management System, PDFs and social media
  • You will be able to have knowledgeable conversations with your developer colleagues about how to enhance the accessibility of your website and apps

To your organisation

  • Confidence that your content authors can maintain the accessibility of your websites, apps and social media channels as new content is added
  • Understanding of the accessibility limitations of the social media channels you use, and how to get the best out of the accessibility features they support
  • A key step on your journey to becoming ISO 30071-1 Ready



  • Completion of the pre-course learning questionnaire
  • A general knowledge of digital content and the Content Management System used in your organisation


  • Laptop required for Zoom and so you can participate in the key training exercises

Meet one of our trainersAbout Jon

Jon has over 15 years’ experience in accessibility and usability, working for a wide range of multinational organisations across the mobile, finance and energy sectors. With a background in Psychology and Information systems, Jon is passionate about enabling everyone to use technology effectively in their day-to-day lives. He creates accessibility solutions that are practical, elegant and human centred. Jon explains accessibility in real-world terms that focus on finding the optimal balance be…

Find out more about Jon

Jon's latest thought leadership

Jon Gooday

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