Content Authors

  • 2 x 3.5 hour sessions via Zoom
  • Laptop required
  • Bespoke price on application
  • Max. 20 students

Enables content authors to understand accessibility principles, and how to author accessible text, images and media, making best use of the accessibility features available in authoring tools, such as Content Management Systems (e.g. AEM), Social Media (e.g. YouTube), and document creation systems (e.g. PDF creation)

You will learn how to...

Make your digital content accessible to as many of your users as reasonably possible

  • To better understand the needs of your disabled customers
  • To understand the accessibility features of your Content Management System, PDF and Social Media creation tools
  • To confidently ensure the content you create is accessible
  • To know the basics of how screen readers work on computers and mobile devices to check your content's accessibility

Who is it for?

Suitable for anyone who creates content for websites, mobile apps, other digital channels (like YouTube, Twitter, or LinkedIn), and as downloadable documents (like Word or PDF)


To you

  • You will better understand the need for accessibility, and improve your skills in making accessible content
  • You will better understand the accessibility features available in your Content Management System, PDFs and social media
  • You will be able to have knowledgeable conversations with your developer colleagues about how to enhance the accessibility of your website and apps

To your organisation

  • Confidence that your content authors can maintain the accessibility of your websites, apps and social media channels as new content is added
  • Understanding of the accessibility limitations of the social media channels you use, and how to get the best out of the accessibility features they support
  • A key step on your journey to becoming ISO 30071-1 Ready



  • Completion of the pre-course learning questionnaire
  • A general knowledge of digital content and the Content Management System used in your organisation


  • Laptop required for Zoom and so you can participate in the key training exercises

Meet one of our trainersAbout Yacoob

Yacoob has over 15 year’s experience of improving inclusion in government and corporate environments. Backed with his Master’s degree in Digital Inclusion he is passionate about all things inclusive and accessible, with a particular interest in education and customer journeys. He loves bringing people together to collaborate on balancing business and customer needs to ensure a practical, impactful and efficient way forwards, especially through Live and Snapshot audits and PDF training.

Find out more about Yacoob

Yacoob's latest thought leadership

Yacoob Woozeer

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