Accessibility User-Testing & User-Research – Making sure you build what users really want
Accessibility audits are great at making sure your experience meets standards and guidelines, but often people forget the real reason for accessibility – the user.
There are multiple benefits of user testing with people with disabilities: it can unlock insights you may otherwise never have found, and ensure you are building solutions that work for all users, not just against guidelines.
And user-research with people with disabilities will give you confidence that what you create serves a need.
So how do you get people with disabilities into your user-research and user-testing without it costing the earth?
Jonathan Hassell was the Exec that led this change at the BBC, and Yac Woozeer did so much user-testing with people with disabilities in UK government that he can now guide organisations through how they might respond to products in our Live Audits.
In this webinar, they discuss:
- The benefits that can come from testing your product/service idea, product or service with real people with disabilities, rather than just getting people with disabilities who are tech experts to review them
- How co-creating with people with disabilities can eliminate costly assumptions, drive innovation, and deliver meaningful experiences
- How to involve people with disabilities in your user-research and user-testing, with examples of how to do this for people who are blind or have a learning difficulty
- Examples of how to make the most from the expertise you gain from doing this work, by capturing insights in internal Guidelines or expert evaluation methodologies
