Accessibility Nightmares: From Digital Disaster to Inclusive Triumph

In today’s digital landscape, accessibility isn’t a luxury – it’s a critical business imperative and an investment. An investment in broader market reach, reduced legal risk, and genuinely inclusive digital experiences.

Our “Accessibility Nightmares” webinar pulls back the curtain on the types of real-world accessiblity disasters that have cost companies millions, damaged reputations, and left users frustrated and excluded. And our consultants Rob Wemyss and Jonathan Hassell tell the stories of how we’ve helped some organisations facing these challenges turn them into triumphs, including:

  • SaaS disasters – the impact of accessibility fails on both buyer and vendor
  • PR failures – when poor accessibility hits the press, brand damage follows fast
  • Lawsuit landmines – how to make lawsuits work for you
  • EAA complacency – is your disaster just a month away?

Rob shares our transformation playbook – an approach to turning round disasters which mirrors Gordon Ramsey’s classic kitchen makeovers:

  1. Brutal honesty assessment
  2. Rapid remediation strategies
  3. Cultural transformation

Are you ready to turn your digital accessibility nightmare into a success story?

Members Only Content Join HiHub for free access to this content... and much more

HiHub is your home for exclusive access to resources, tools and tips about digital accessibility and inclusion, from Hassell Inclusion.

Membership of HiHub is free and gives you full access to our webinar video archive (over 3 days free training!), downloads & guidance to help you on your accessibility journey whether you’re: an advocate for diversity and inclusion; your organisation’s accessibility lead; a product or campaign manager; or a member of a team creating sites and apps.

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Three wooden cubes that form the expression 'European Accessibility Act'

Need help planning for the European Accessibility Act?

The European Accessibility Act (EAA) deadline – June 28th 2025 – isn’t far away. And many organisations are just waking up to the idea they’ll have to do something before that date or risk fines in each of the 27 EU Member States they provide products or services in for consumers.

Our bespoke EAA Strategy and Planning Workshops brief your product, technical and legal teams on how the EAA will impact your organisation, based on the services and products you provide to consumers in the countries you operate in. We explore the legislation in each country which will be important to you, what you’ll need to do to comply with that legislation, what risks you may have if you don’t, and help you plan to get ready on time.

Contact Us for more details

Accessibility Audits

At Hassell Inclusion we have delivered remote audits for years. We have 3 types: the Standard Compliance Audit, our Live Audits, and our new Snapshot Audits.

Live Audits accelerate a review of your current digital product, so you can rapidly support your widest customer base and be there for them at this challenging time. They are completely practical, pragmatic and outcome-focussed. They are not just a report on a shelf, but deliver a prioritised list of actions so you can make changes now. And they can be done remotely.

Whatever your reason for wanting an audit now, we have the right one to match your needs.

Find Out More about Accessibilty audits

If you’ve only got 1 hour a month to improve your digital accessibility knowledge, spend it with us! Digital Accessibility Experts Live

Come and join us at our free monthly webinar:

Upcoming webinars:

  • 19th June – ‘3 Challenges facing Accessibility in Marketing: Increasing Reach, the EAA & Authenticity’
  • 24th July – ‘Accessibility User Testing – Making sure you build what users really want’
  • 21 August – ‘Everything You wanted to know about Accessibility (but didn’t know who to ask)’ Live Q&A with Jonathan Hassell
  • 25th September – ‘Now we’re past the EAA Deadline – What Should You Do Now?’
Register your place