Articles for the ‘accessibility lawsuits’ Category

Does web accessibility really “place ruinous obligations on websites”? – analysis of Internet Association brief

Last week a brief filed by the Internet Association, which represents Google, Amazon, Facebook, AOL and eBay, stated “Applying the ADA to all Web sites may place uncertain, conflicting, burdensome, and possibly ruinous obligations on (our) members.” As many of those member websites include accessibility statements that tell a very different story, Jonathan Hassell asks why such overblown statements are made, what scares website owners about the link between WCAG 2.0 and disability discrimination laws, and whether standards like BS 8878 that advocate an approach based on ‘reasonable accommodations’ may help lower anxiety and restore sense in the debate around accessibility cost-benefits…

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Netflix captions lawsuit settlement – how the perception of why you’ve improved your accessibility is vital for ROI

The captions lawsuit between NAD and Netflix has now been settled, with an agreement for Netflix to achieve 100% captioned programmes within 2 years and to pay costs of $755,000 in legal fees. So what does this mean for Netflix, NAD, the hard-of-hearing people that organisations like NAD represent, and the web industry in general? What will Netflix have to do to gain the maximum return on investment for their extra captioning work? And what can all organisations learn from the case about how to portray their accessibility decisions to disabled audiences?

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NAD vs Netflix captions lawsuit: is LoveFilm in the UK even more exposed?

Last week, a U.S. federal judge allowed a lawsuit that would require Netflix to include closed captioning on all its Watch Instantly content to move forward, denying Netflix’s request for the dismissal of the case. However, possibly as a result of this lawsuit, Netflix is already doing more than almost any other video-on-demand supplier to enrich its content with captions / subtitles. So are other VOD suppliers like LoveFIlm in danger of facing similar lawsuits in the UK?

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GLAD vs CNN closed-captions lawsuit: finding a win-win for broadcasters and deaf people

On Saturday a Californian court refused to dismiss a suit by deaf Californians against CNN for its refusal to add closed captioning to news video clips on its website. In this blog, Jonathan Hassell, who managed the introduction of captions to BBC iPlayer, looks at what news sites would need to do to introduce captions, identifies the key issues affecting users and broadcasters’ costs and USPs, and suggests a way for both sides of the suit to win…

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RNIB and BMI-baby accessibility lawsuit: how BS 8878 can help prevent you getting sued

RNIB have just brought legal action against BMI-baby for its slowness to improve the accessibility of its website. In this article, Jonathan Hassell gives his views on whether a new ‘naming and shaming’ culture is emerging, what’s likely to happen next in the RNIB-BMI-baby case, what BMI-baby should do right now, and how fixing website accessibility without having a longer-term strategy may store up problems for the future…

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